What My Clients Say

Shenandoah is amazing! Her incredible professionalism is matched only by her unique, personal touch. I’d planned to sell my house by owner (how hard could it be, right?), however, Shenandoah came so highly recommended that I changed my mind. I’m so glad I did. My house had a number of quirks that made it special for the “right” person, and Shenandoah positioned it beautifully. She was a tireless worker and masterful marketer, getting multiple offers within days of each other. Her skills are too varied and great to mention here (let’s just say, she personally came and painted my front door such a perfect shade of blue that I’m not convinced this choice didn’t actually sell the house!). While there was a tremendous amount of work that went into selling, what I wasn’t prepared for was how much of an emotional strain it would be. Shenandoah made it seem effortless; she was there to calm nerves, find solutions, and all with such a gorgeous smile and attitude that believe I actually grew as a person—Who can say that about a house sale?! I highly recommend Shenandoah. I couldn’t have done it without her.
Jennifer Anderson
“We decided to sell our home in Governors Club in early 2018, and interviewed several realtors before selecting Shenandoah as our listing agent. Shen did a fabulous job in all aspects of marketing our home. First, she prepared us for what was necessary to de-clutter and stage (not an easy task after 20 years!) with a firm but gentle hand. The photos and video were superb. Shen has a keen analytical mind, and actually enjoys “crunching the numbers” - critical to getting to the right listing price. She employed all of the traditional marketing elements, e.g. open houses, etc., but also leveraged various internet and print marketing tactics. Homes at our price point generally require a fairly long selling cycle - and we were no exception. Shen dug in, helped keep us motivated, and we finally got an offer. She guided us through all of the seller requirements, e.g., due diligence inspections, etc., right to closing - which went off without a hitch. Along the way Shen went from being a listing agent to a good friend. We would recommend her to anyone interested in selling or buying real estate.”
STEVE JOHNSON
“Shenandoah Nieuwsma is the realtor who assisted my parents in selling their home of 40+ years in Chapel Hill, NC. Not only did she locate prospective buyers specifically searching for this type of home, enabling the house to go under contract almost immediately, but she was there to help them with every step of the process. She provided contact information for professionals who could assist them with downsizing and packing, helped them prepare for each stage of the inspection and sale process, and made sure it all went as smoothly as possible, and without surprises. She even located service people at my parents’ assisted living community to set up my mother’s lift chair and tv/dvd player so she would be comfortable while my father finished emptying their house. I felt like we had the help of a family friend through this process. In addition to her knowledge as a realtor (not only did the house sell to the first people who looked at it, but it sold for ~$65,000 beyond what my parents anticipated!), she conducted the whole process with a level of humanity not often encountered in business. I truly can’t recommend her highly enough.”
ALISON SCHROEER
“We had a long list of houses we wanted to look at in the Chapel Hill area, and after looking at ~20 houses, Shenandoah showed us one that wasn’t on our list. That’s the house we bought. We should have just had her pick from the start. : ) We purchased the house while still living in California and we literally could not have done it if it wasn’t for Shenandoah. I manage a team of managers and coordinators and as such my customer service expectations are VERY high. Shenandoah surpassed these expectations at every turn. She volunteered to help us with things that I never would have expected help on. Above and beyond is too limited, Shen was a lifesaver. We have already referred her to a colleague looking for housing in the Research Triangle area and his experience mirrors ours. We can’t recommend her enough, seriously. Do yourself a favor and contact her.”
ANTHONY AND DREW CALGARIS
“How do you know where to start for brief review for Shenan? She is easily the best agent we’ve worked with. Her enthusiasm, calm under pressure, humor, patience, knowledge of the market and understanding of people make her the ideal person to work with, whether you are buying or selling. We worked with Shenan over the course of a year both to buy and sell, and she handled both situations with masterful skill that made the often tricky situations seem easy. She has a great network of people to help facilitate all of the home prep needs, amazing photographers, and stagers to make your house really shine. I (almost) wish we had another house to buy or sell just so we could work with her again. We cannot recommended her highly enough!”
BUYERS, 420 RAY ROAD, SELLERS, 311 CLAYTON AND 1704 CURTIS
“Shenandoah is fantastic! She helped us purchase our dream home in Chapel Hill / Carrboro with her local knowledge and network. She was extremely diligent and resourceful in assisting us throughout the process - locating the property, making the right offer, and getting us through closing.”
SCOTT MUSON
I was fortunate to find Shenadoah Nieuwsma when I began my search for a new home. After touring 55+ communities around Durham, Shenandoah recommended I look at Encore at Briar Chapel. On my first visit, I toured a house that was move-in-ready, with many upgrades. It was on a Saturday, and we made an offer on the house by Monday. Shenandoah was very knowledgeable of the process and supported me through every step. By the time of my closing, services were beginning to close due to the Covid-19 pandemic. After the closing, Shenandoah stayed in touch to make sure I was safe and healthy. Shenandoah went above and beyond assisting with the purchase of my new home. I am very happy in my new home.
Judith Meece
We first met Shenandoah when we were looking to rent in Chapel Hill in 2016. She was the only realtor we worked with at that time who treated us like we weren't a nuisance. We did not end up renting the house she showed us back then, but when we decided to move back to NC after living in OH, she was the first name that came to mind since she had been so helpful and stayed in touch with us. We didn't have a hard time finding a house we wanted to buy in Durham, but I sure am glad we had Shenandoah to handle the details and the negotiating with our builder. Moving out of state is a big challenge and she did everything in her power to be our feet on the ground and make it easier. She is easy to work with and she manages to be a tough negotiator and advocate in a really polite way.
Mark and Christina Leitzel
We were so glad to find Shen and work with her. Her availability and promptness was superb. She is very detailed oriented by which one can zoom to best match possible regarding the location, the type of the house or even the price. To top it off, if you need extra help with handyman, contractor, electrician, she finds you referral in minutes. Thanks Shen
Dr. Katayoun Sadri
We would HIGHLY recommend Shen. She is incredibly knowledgeable about the marketplace and coached us well on how to price competitively and fairly. We sold our home and closed within 2 months of listing which is amazing for a high end home in Governors Club as many sit on the market for years. Shen was candid, diligent and extremely helpful all the way through the process and also extremely pleasurable to work with! Best realtor we have ever worked with in NC!
Amy and Bob Wann
Shenandoah is the full package - professional, personable, knowledgeable, accommodating, confident, comforting, and fun. My husband and I approached her with a laundry-list of "must-haves" on a tight budget, and she helped us keep our expectations in control while also never giving up on finding us our perfect home. Our conversations with Shen helped us solidify our home priorities. I would often find the most random postings - ones that didn't match our search criteria at all, but piqued my interest - and Shen was always quick and excited to visit them with us just so we could explore, always adapting to our schedules.
STEVE JOHNSON
Shenandoah is the full package - professional, personable, knowledgeable, accommodating, confident, comforting, and fun. My husband and I approached her with a laundry-list of "must-haves" on a tight budget, and she helped us keep our expectations in control while also never giving up on finding us our perfect home. Our conversations with Shen helped us solidify our home priorities. I would often find the most random postings - ones that didn't match our search criteria at all, but piqued my interest - and Shen was always quick and excited to visit them with us just so we could explore, always adapting to our schedules.We went through two competitive "bidding wars" with Shen, and trust me - you don't want to negotiate with anyone else! She was quick, flexible, and responsive to ensure that we could visit houses ASAP, be the first with an offer, and put our best foot forward. We were outbid our first offer and never had a single regret.
Margaret Benson
I was fortunate to find Shenadoah Nieuwsma when I began my search for a new home. After touring 55+ communities around Durham, Shenandoah recommended I look at Encore at Briar Chapel. On my first visit, I toured a house that was move-in-ready, with many upgrades. It was on a Saturday, and we made an offer on the house by Monday. Shenandoah was very knowledgeable of the process and supported me through every step. By the time of my closing, services were beginning to close due to the Covid-19 pandemic. After the closing, Shenandoah stayed in touch to make sure I was safe and healthy. Shenandoah went above and beyond assisting with the purchase of my new home. I am very happy in my new home.
Judith Meece
Shenandoah is wonderful to work with. Friendly, professional and straightforward. She recently listed and sold a piece of property for us. We appreciated her thorough research in helping us list it at a fair and competitive price. She is super responsive which was extremely important to us since we are out of state. Overall, we had an excellent experience working with Shenandoah and wouldn't hesitate to recommend and/or work with her again.
Henrietta & Terrence Collins
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